Privacy Policy

Statement on privacy during video surveillance

This Privacy Statement explains the type of personal data that Financial Company IUTE KREDIT MACEDONIJA DOOEL Skopje (hereinafter: Controller) collects from you when you visit the office/business premises and how the Controller uses this data.

1. Why do we collect (process) personal data?

The controller collects personal data through the video surveillance system for the following reasons (purposes):

• To control access to the facility and ensure the security of the facility, the safety of the Controller’s employees and visitors, as well as property and information located or stored in the premises;
• To prevent, deter and, if necessary, investigate unauthorized physical access, including unauthorized access to security and protected premises, IT infrastructure or operational information; and
• To prevent, detect and investigate theft of equipment or assets owned by the Controller, visitors or employees, or threats to the safety of personnel working on the premises (for example: fire, physical assault, etc.).

The video surveillance system is not used for any other purpose, such as to monitor the work of employees or their attendance. The video cameras are placed so that they do not cover the surrounding public space. The cameras are intended to give a general overview of what is happening in certain places, but not to recognize faces.

The video surveillance system is also not used as an investigative tool or to obtain evidence during internal investigations or disciplinary proceedings, unless it is a security incident for which the video surveillance was established in accordance with the Personal Data Protection Law. (In exceptional circumstances, the data may be transferred to investigative authorities within the framework of a formal disciplinary or criminal investigation).

Video surveillance cameras are installed in suitable fixed places inside branches and are positioned and focused so that they record only persons who will access the official/business premises (facilities), including the property (for example for parking).

The video surveillance system covers the ATM area and the Branch Entrance].

2. What data does the Controller collect?

The controller collects only images captured on the cameras, no audio recording is performed.

3. Who is responsible for data processing?

The controller is an entity that performs the processing of personal data and that determines the purposes of processing, solely in accordance with the Law on the Protection of Personal Data. In addition, Miki Taneski is the contact person responsible for video surveillance.

4. What is the legal basis for processing personal data through the video surveillance system?

The controller uses video surveillance equipment to:

• Protection of property;
• Protection of the life and health of employees due to the nature of the work and
• Ensuring control of entry and exit from official or business premises.

Therefore, the processing is legal according to Article 90 of the Law on the Protection of Personal Data.

In addition, at the entrance to the Controller’s business premises, there is a visible and clearly marked notification about the video surveillance, which allows the subjects of personal data to familiarize themselves with the performance of the video surveillance, as well as the name of the controller who performs the video surveillance and the way in which it can be carried out. to obtain information about where and for how long the footage from the video surveillance system is stored.

5. Who can see my personal data?

Video recordings can only be accessed by authorized video surveillance personnel. Access to the disk on which the video records are stored is limited, protected by the application of technical data security measures. The data, that is, the video recordings, cannot be accessed without the authorization of the Manager of the Controller.

6. How to control your data?

You may submit a request in the manner provided in the Controller’s Privacy Policy, available on our website.

7. Can I access my data?

You have the right to access your data at any time and free of charge in the manner provided for in the Controller’s Privacy Policy, available on our website.

8. Can I change my data?

Editing of CCTV footage is not allowed.

9. Can I request the restriction of the processing of my data?

You have the right to request the restriction of the processing of your personal data in the manner provided for in the Controller’s Privacy Policy, available on our website. However, blocking is not possible in every case of an official investigation.

10. Can I delete my data?

You have the right to delete your data at any time in the manner provided in the Controller’s Privacy Policy, available on our website, when the processing is unlawful.

11. Are my personal data shared with other people?

Your data is stored with the Controller, unless you ask the Controller or otherwise give your consent for them to be shared. The sharing of your data with third parties is described in more detail in the Privacy Policy, available on our website.

12. Do I have the right to object?

Yes, you have the right to object, in the manner provided in the Privacy Policy, available on our website.

13. What can I do in case of a problem?

a) The first step is to notify the Controller by sending an e-mail to and ask him to take action.

b) The second step, if you do not receive a response from us or if you are not satisfied with it, contact our personal data protection officer at

c) At any time, you can submit a request to the Personal Data Protection Agency www.azlp.mk, which will act on your request and take the necessary measures.

14. When will the processing of my personal data through the video surveillance system begin?

Processing begins the moment you visit the Controller’s premises.

15. Security of personal data

The controller is committed to protecting your personal data. Therefore, it uses security technologies and procedures that protect your personal data, primarily from unauthorized access, use or disclosure. We store your data on computer systems with limited access and in a controlled environment.

16. How long do we keep your data?

The controller will store your personal data for 30 calendar days after your visit to our premises, after which all recorded videos are automatically deleted, unless a longer storage period is provided by another law.